Privacy Policy

Last Updated: 21.01.2026

At Denoft Tech, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect the personal information you provide to us when you use our website, purchase our products, or use our repair and data recovery services.

1. Who We Are

Denoft Tech is the data controller responsible for your personal data.

• Address: 60 Collier Row Rd, Collier Row, Romford RM5 3PA, United Kingdom
• Email: denoftech@gmail.com
• Phone: +44 1708 736261

2. Information We Collect

We collect information to provide better service to all our users. This includes:

1. Personal Identification Information

When you place an order or book a repair, we may collect:

• Name
• Billing and Delivery Address
• Email Address
• Phone Number

1. Device and Repair Information

To perform repairs (Mobile, Laptop, Console) or Data Recovery services, we may require:

• Device passwords, PINs, or pattern locks (to test functionality).
• System specifications and serial numbers.
• Note: We treat device access credentials with the highest confidentiality. They are used strictly for diagnostic and testing purposes.

1. Payment Information

We do not store your credit/debit card details on our servers. All payment transactions are processed through secure third-party payment gateways.

3. How We Use Your Information

We use your data in the following ways:

• Order Fulfillment: To process and deliver the products you have purchased.
• Service Delivery: To diagnose, repair, and return your devices.
• Communication: To update you on the status of your repair or order, and to answer your queries.
• Legal Compliance: To comply with applicable laws and regulations (e.g., tax and accounting).

4. Data Recovery & Device Privacy

This section is specific to our Repair and Data Recovery Services:

• Data Integrity: During data recovery or transfer services, we may have temporary access to your files. We do not inspect, copy, or share your personal files (photos, documents, etc.) unless explicitly required to verify the success of the data recovery.
• Confidentiality: All technicians at Denoft Tech are bound by strict confidentiality agreements regarding customer data found on devices.

5. How We Share Your Data

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners.

We may share your information with trusted third parties solely for the purpose of operating our business, such as:

• Logistics Companies: To deliver your packages (e.g., Royal Mail, DPD).
• Payment Processors: To securely handle transactions.

6. Security of Your Data

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

7. Your Rights (UK GDPR)

Under the UK General Data Protection Regulation, you have the following rights:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
• The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to object to our processing of your personal data.

To exercise any of these rights, please contact us at denoftech@gmail.com.

8. Cookies

Our website may use “cookies” to enhance the User experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent.

9. Changes to This Privacy Policy

Denoft Tech has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes.

Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Denoft Tech

• Address: 60 Collier Row Rd, Collier Row, Romford RM5 3PA, United Kingdom
• Phone: +44 1708 736261
• Email: denoftech@gmail.com